Visitor
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1 Message
Transfer account ownership
I put in a request to transfer account ownership a couple months ago and was informed that the ticket was complete. However I am still the account owner. Please help. Ticket number was ECM0013383759
Visitor
•
1 Message
I put in a request to transfer account ownership a couple months ago and was informed that the ticket was complete. However I am still the account owner. Please help. Ticket number was ECM0013383759
XfinityRichard
Official Employee
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3.1K Messages
8 months ago
Hi there, @user_l0nljf ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I can most definitely look into your account concerns. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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