Regular Visitor
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4 Messages
Transcript of chat
I was in a chat today (2026-01-02) and downloaded a copy of the chat, but only the first page appeared. I'd like to confirm what was promised in the chat. The reference number is 186733737291669414
Regular Visitor
•
4 Messages
I was in a chat today (2026-01-02) and downloaded a copy of the chat, but only the first page appeared. I'd like to confirm what was promised in the chat. The reference number is 186733737291669414
XfinityAlfonso
Official Employee
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2.2K Messages
33 minutes ago
Hello saswan13 all transcript pages can be downloaded via the My Account page. When downloading, are you presented with any errors, and is it only the transcript from today that is available?
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