Visitor
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1 Message
Trade in not credited
I joined buy out plan last aug. 17 and did trade in 3 units from verizon, trade in offer was $829.99 for each phone but i only got $300++, please i need assistance on this
Visitor
•
1 Message
I joined buy out plan last aug. 17 and did trade in 3 units from verizon, trade in offer was $829.99 for each phone but i only got $300++, please i need assistance on this
XfinityBillie
Official Employee
•
3.7K Messages
5 hours ago
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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