Hello Owlan33, thank you for reaching out to us here with this concern.
We'll send you an email when your order has shipped. In the meantime, if you want to check the delivery status of an Xfinity Mobile phone or accessory, you can visit Billing within your Xfinity Mobile account. Select your order to view:
Your order processing status
The estimated delivery date
Whether the shipment has been delivered
A link to the FedEx site for additional tracking information
You can also track the delivery status of a new device order from the Activation page in My Account.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
Responses
ComcastAmir
Official Employee
•
6.3K Messages
6 m ago
Hello Owlan33, thank you for reaching out to us here with this concern.
We'll send you an email when your order has shipped. In the meantime, if you want to check the delivery status of an Xfinity Mobile phone or accessory, you can visit Billing within your Xfinity Mobile account. Select your order to view:
You can also track the delivery status of a new device order from the Activation page in My Account.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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