Visitor
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1 Message
Tracking Information on Modem
I had ordered for a replacement of my Modem. I havent received tracking information for it. How do i get that?
Visitor
•
1 Message
I had ordered for a replacement of my Modem. I havent received tracking information for it. How do i get that?
XfinityDuron
Official Employee
•
167 Messages
5 hours ago
Hello @Atharva434, I will be more than happy to assist. To begin I do need you to send your name and address in a direct message.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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