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user_jgu5gy
1st Topic

3 Messages

Monday, November 6th, 2023 12:09 AM

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Tracking Equipment Order

I received an email about my equipment being on its way but the button that says "Track your order" doesn't work. There is no link connected to it, and clicking it does nothing. I want to be able to track my order. How do I fix this?

Question

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Updated 

1 year ago

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Accepted Solution

CCJodie

Problem Solver

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1.3K Messages

1 year ago

@user_jgu5gy Let's give the order a bit more time. I would like to follow up tomorrow to see if anything starts to work by then. 

2

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user_jgu5gy

3 Messages

@XfinityJodie​ Sorry to not follow up for a few days, the package ended up coming the next day. I hooked it up just fine on my move in date and it worked great. No problems on my end. Thanks for the answer, have a good day. :)

1 year ago

0

CCJodie

Problem Solver

 • 

1.3K Messages

@user_jgu5gy Awesome! Love hearing that update. Please let us know if you need anything else.

I no longer work for Comcast.

1 year ago

0

CCJodie

Problem Solver

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1.3K Messages

1 year ago

@user_jgu5gy Hi there, thanks for the post. When did you make the order that's connected to the equipment? 

2

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user_jgu5gy

3 Messages

I ordered the equipment yesterday, November 4.

1 year ago

0

CCJodie

Problem Solver

 • 

1.3K Messages

@user_jgu5gy Hello, any updates with those links? 

I no longer work for Comcast.

1 year ago

0

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