U

Friday, November 8th, 2024 12:04 AM

Totally unprofessional

I scheduled 3 appointments and the technician never showed up. Didn’t even let me know. They said I wasn’t home, when I took off work and was here waiting for them. Horrible company!!!

Official Employee

 • 

1.4K Messages

15 days ago

 

user_uy4mc8, This is not the experience we want for our customers. I am sorry this happened. I would like to check into this for you and see what happened. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

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• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

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• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

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