Cemeteryink's profile

New Poster

 • 

1 Message

Sat, Dec 26, 2020 10:00 PM

Total Service Outage

This is day 3 of our family's absolute blackout. No internet, no landline phones, no cable television, nada. Furious is an understatement. Status page is a joke and we've heard nothing from anyone via text alerts. Please do something.

Responses

ComcastRob

Official Employee

 • 

268 Messages

5 m ago

@Cemeteryink

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
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