Skip to main content
fitggs33's profile
fitggs33
1st Topic

Visitor

 • 

1 Message

Tuesday, May 7th, 2024

Closed

Too many old accounts

I need help trying to get rid of some of these accounts that are old. I just need one account the new one on there

Question

 • 

Updated 

11 months ago

44

1

0

Oldest First
Selected Oldest First
XfinityEricB

Official Employee

 • 

2.5K Messages

1 year ago

 

fitggs33 Thanks for reaching out for assistance with unlinking old accounts from your profile. If it is just information on how that you need, this will walk you through it https://www.xfinity.com/support/articles/switching-between-multiple-accounts. If you are getting any errors when trying to get it unlinked, please let us know. 

 

2

0

user_ueuieg

1 Message

I'm having the same problem but it's not that I want to unlink them, it's that I have 4 different logins/passwords - 2 for Comcast and 1 for customer.xfinity.com and 1 for idm.xfinity.com. My old passwords are not secure so I would like to delete the old accounts/passwords but Xfinity just keeps rerouting me to my main Xfinity account. How do I delete my old Comcast accounts so that data no longer exists. 

11 months ago

0

XfinityRaul

Official Employee

 • 

2.2K Messages

@user_ueuieg Unlinking the accounts would be the best solution to prevent the system from rerouting you to the main Xfinity account. The link my colleague shared will help guide you through the steps https://www.xfinity.com/support/articles/switching-between-multiple-accounts.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

forum icon

New to the Community?

Start Here