Visitor
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1 Message
Too difficult to buy a battery backup
Why do I have to send a message or call support just to but a battery backup for my WiFi extender? Another reason I cannot wait until ziply gets to my neighborhood everything is so difficult with Concast I mean Xfinity
XfinityAlfonso
Official Employee
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2.4K Messages
2 hours ago
Hello user_0699d8 thanks so much for taking the time to reach us here via our Xfinity Forums! We will always strive to provide the best experience for you possible, and would love to help in getting a new battery back up ordered for your Xfinity Pro extender.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
You can also use our direct messaging link here once signed in: https://forums.xfinity.com/direct-messaging
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