Visitor
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3 Messages
tons of bees inside cable pylon on backyard corner...help!!!! Safety issue big time!!!! PLEASE help
The cable pylon in my backyard is full of honey bees. they must be making honey as the swarm is huge. i cant open it as a key is required. PLEASE tell me what to do. I have spent hours trying to contact a real person to help. this is frustrating to say the least.
Thank you, Judy
CCJamie
Problem Solver
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322 Messages
2 years ago
@user_eb4a1d Thanks for reaching out to us, sorry to hear about the bees in your backyard pylon. We can look into this situation with you and see what can be done. Would you please direct message your name and complete service address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
1
Again
Expert
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31.5K Messages
2 years ago
@user_eb4a1d
Your best bet, if not already informed, is to call a beekeeper to come out and safely remove and relocate the bees to another area. We need those bees! Although those bees might be in a Comcast pedestal, Comcast is not in the business of bee removal.
Good luck! And, maybe if lucky, the beekeep will give you a honeycomb.
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