today's xfinity free movie reward, lord of the ring:fellowship of the ring extended edition, redeemed as theatrical edition instead?

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hey there warblah1 👋 I'm glad to know you're taking advantage of your Xfinity Membership with the movie redemption, and appreciate you stopping by to let us know about the snag you ran into while redeeming. I'm a big defender of the extended cut of that movie myself, so I definitely want you to have it on hand separately from your already bought theatrical version. 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to look into this for you.

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How to: Direct messaging within the forum | Xfinity Community Forum