Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_114909
1st Topic

1 Message

Monday, September 18th, 2023 7:38 AM

Closed

To: @xfinity_support Moving Internet Service issue

I have moved to a new address with my internet service with me. I tried to start the transfer online but my new apartment is recognized as a business address. Please advise how this error can be resolved. Thank you.

Question

 • 

Updated 

1 year ago

28

2

0

Was this helpful?

XfinityJosephA

Official Employee

 • 

1.4K Messages

1 year ago

Hello @user_114909 we did get your direct message and can work on your transfer of service. We will look for your next reply! 

0

0

Again

Expert

 • 

30.9K Messages

1 year ago

@user_114909 @XfinityJosephA 

Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM.  Also note, if you do send one without being asked to do so, it could possibly be ignored.
 

0

0

forum icon

New to the Community?

Start Here