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Saturday, January 4th, 2025 5:03 PM

to talk on phone to real agent [Edited]

I want to speak with a live agent regarding my bill


[Edited title: All caps]

Official Employee

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1.8K Messages

4 months ago

Good afternoon @user_dtclir, and thank you for reaching out on our Community Forums, we appreciate it. We are happy to help with any bill questions or concerns you may have and our team is made up of real dedicated agents. How can we help you with your bill today?

 

 
 

1 Message

I want to review my auto payment information

Official Employee

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2.1K Messages

 

user_w2fgxv, you can access your autopay settings using the Xfinity App or website at any time. The app is a great way to manage all your billing preferences. You can enroll in autopay, turn off auto pay, or update your payment settings all in one place! Here is link to help get you started: https://www.xfinity.com/support/articles/setting-up-auto-payments

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

4 months ago

How do I uninstall landline home phone voicemail?

Official Employee

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1.8K Messages

Good afternoon @user_6c6372, and thank you for letting us know that you are trying to uninstall landline home phone voicemail. You can manage your Xfinity Voice settings by following the instructions here https://www.xfinity.com/support/articles/manage-voicemail-features-in-xfinity-connect. To confirm, are you looking to just turn off voicemail or remove the landline completely? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

3 months ago

How do I talk to a live agent

Retired Employee

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1.4K Messages

@user_de0f49, hi there! These forums are run by Official Employees. How can we help?

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