Visitor
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7 Messages
Tivo Cable Cards & Adding HBO
We have two televisions, each connected to a Tivo DVR with cable cards from Xfinity. Both televisions and DVR's work perfectly.
I understand I cannot switch my Xfinity cable plan, or I run the risk of the cable cards no longer working. But if I stick with the same plan I have now, and add HBO as a premium channel, will that cause my cable cards to stop working?
EG
Expert
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118K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKei
Official Employee
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2.4K Messages
57 minutes ago
@User_Customer99 This is a great question. We can certainly give it a try and see if we can add it or if you would need to upgrade. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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