Visitor
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1 Message
Time to switch
I have been trying everything to get to the time to switch page. Both my calls to customer service and text messages have not helped. Why is this so difficult to figure out? Why after three weeks have no customer service reps help yet? Starting to regret switching my service from ATT
Beau
XfinityAngie
Official Employee
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2.2K Messages
8 hours ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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