Visitor
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1 Message
Time to leave Xfinity
As much as I hate streaming it’s time to leave Xfinity. First we lose ABC now NFL Network and NFL Redzone? And we get no rebate? We tried calling Xfinity awhile ago to see if we could get our bill reduced, get some kind of option. Unless we cut just about everything we watch we were stuck. The only message Comcast/Xfinity will listen to is loss of revenue. We are leaving [Edited: "Solicitation"]
EG
Expert
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119.9K Messages
2 hours ago
The concern is not "Home Security Rules And Automations" help related........... Topic moved here to this help section.
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XfinityRaf
Official Employee
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1.5K Messages
2 hours ago
Thanks @EG!
Good morning @user_138v48. Our team would be happy to review your account to see if we can help with your bill. If you could send our team a direct message with your full name and full address, we can get started.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "Start new conversation"
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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