Visitor
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1 Message
Tier Status update
I recently confirmed my military status and received an approval email towards the end of June stating my tier status would be upgraded to platinum but my status remains gold?
Visitor
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1 Message
I recently confirmed my military status and received an approval email towards the end of June stating my tier status would be upgraded to platinum but my status remains gold?
XfinityLinda
Official Employee
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2.6K Messages
2 hours ago
We appreciate you reaching out to us here in our community, @user_tn1kxp. We're sorry to hear your Xfinity Rewards status hasn't updated after getting approved for military status. Are you sure you're logged in with your Primary Xfinity ID? Here's: https://www.xfinity.com/support/articles/military-service-offers a helpful article.
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