Ospray's profile

Visitor

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1 Message

Wednesday, May 3rd, 2023 6:00 PM

Closed

Ticket Status

I am trying to find out the status of a ticket number that the crew that installed my internet gave me on Dec 10 2022.

Official Employee

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842 Messages

2 years ago

Thank you for reaching out to our Xfinity Forums platform. I will be more than happy to take a look for those details for you. Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

Visitor

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1 Message

Howdy @XfinityKimberlyB​,

I'm having trouble finidng the "Direct Message icon. I don't see said icon on forums.xfinity.com nor other xfinity websites.

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