X

Visitor

 • 

1 Message

Wed, May 12, 2021 4:24 AM

Ticket Status

I spoke with an agent via the mobile app and was given a ticket number.

How do I check the status of this ticket?

Responses

EG

Expert

 • 

87.1K Messages

1 m ago

Concern moved here for greater exposure to actual Comcast employees. 

Official Employee

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101 Messages

1 m ago

Thank you for reaching out to us on our Forums for assistance. If you have a ticket in place and would like to get a status report of this ticket, I would be more than happy to help. Could you please send me a private message by clicking the chat icon, then click the pen/pad icon, and lastly make sure you click Xfinity Support. In the private message, please include your full name and address. Thank you for taking the time to do this. 

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