Wed, May 12, 2021 4:24 AM
I spoke with an agent via the mobile app and was given a ticket number.
How do I check the status of this ticket?
1 m ago
Concern moved here for greater exposure to actual Comcast employees.
Thank you for reaching out to us on our Forums for assistance. If you have a ticket in place and would like to get a status report of this ticket, I would be more than happy to help. Could you please send me a private message by clicking the chat icon, then click the pen/pad icon, and lastly make sure you click Xfinity Support. In the private message, please include your full name and address. Thank you for taking the time to do this.