F

Visitor

 • 

1 Message

Wednesday, May 12th, 2021 4:24 AM

Closed

Ticket Status

I spoke with an agent via the mobile app and was given a ticket number.

How do I check the status of this ticket?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

111.5K Messages

4 years ago

Concern moved here for greater exposure to actual Comcast employees. 

Problem Solver

 • 

828 Messages

4 years ago

Thank you for reaching out to us on our Forums for assistance. If you have a ticket in place and would like to get a status report of this ticket, I would be more than happy to help. Could you please send me a private message by clicking the chat icon, then click the pen/pad icon, and lastly make sure you click Xfinity Support. In the private message, please include your full name and address. Thank you for taking the time to do this. 

forum icon

New to the Community?

Start Here