Visitor
•
1 Message
Ticket Status
I spoke with an agent via the mobile app and was given a ticket number.
How do I check the status of this ticket?
Visitor
•
1 Message
I spoke with an agent via the mobile app and was given a ticket number.
How do I check the status of this ticket?
Responses
EG
Expert
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87.1K Messages
1 m ago
Concern moved here for greater exposure to actual Comcast employees.
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ComcastDaryl
Official Employee
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101 Messages
1 m ago
Thank you for reaching out to us on our Forums for assistance. If you have a ticket in place and would like to get a status report of this ticket, I would be more than happy to help. Could you please send me a private message by clicking the chat icon, then click the pen/pad icon, and lastly make sure you click Xfinity Support. In the private message, please include your full name and address. Thank you for taking the time to do this.
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