1 Message

Wed, May 12, 2021 4:24 AM

Ticket Status

I spoke with an agent via the mobile app and was given a ticket number.

How do I check the status of this ticket?





87.1K Messages

1 m ago

Concern moved here for greater exposure to actual Comcast employees. 

Official Employee


101 Messages

1 m ago

Thank you for reaching out to us on our Forums for assistance. If you have a ticket in place and would like to get a status report of this ticket, I would be more than happy to help. Could you please send me a private message by clicking the chat icon, then click the pen/pad icon, and lastly make sure you click Xfinity Support. In the private message, please include your full name and address. Thank you for taking the time to do this. 

New to the Community?

Start Here