U

Monday, August 19th, 2024 4:43 PM

Closed

This looks like a business address

I'm trying to setup a move to a new address. But when entering the new address to setup the move Xfinity says that the new address is a business address.

Expert

 • 

110.1K Messages

8 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2K Messages

8 months ago

 

user_yzx6a3 We can take a look for you. Please send us a direct message! 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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