This has to stop - daily 'we found a network performance issue that may be impacting your service' - 6 days in a row, impacting WFH

Each day in the busiest part of our day, we get this message. We are told it will be back up within 2 hours while they fix it. We're told it's fixed and its back up.

Until the next day. It happens again. Sometimes it's happened a 2nd time later in the day.

But this is 6 days in a row. 

If we go into the app or try to call someone, it says there is an outage and you can't speak to support.

But if i go to try to get a credit for the services 'there is no outage detected for the time period you indicated'.

We're looking at other options at this point. You can't get anyone to help you with an issue that isn't resolved by a simple reset.

What is a customer to do here? Today it was down twice, I have 0 confidence it won't happen again tomorrow.