Third Party Contractor Property Damage

user_owhpxq Thanks for reaching out for help with putting in a damage claim due to damages done by one of our third party contractors. That would certainly concern me as well, and I understand you reaching out to us here on Forums for help. I would be happy to get the damage claim put in for you to get this addressed as quickly as possible for you. I'll need some personal information in DM to get the request put in for you please.

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "Start new conversation" (pencil and paper) icon

In the "To:" line, type "Xfinity Support"

As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic will replace the "To:" line.

Type your message in the text area near the bottom of the window.

Press Enter to send it.

How to direct message within Forums https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514