There’s been an outage in my home for 24 hours. On the outage map ,I’m the only one on it.

user_vhkdht Thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand how frustrating this must me. If you are checking the Xfinity app for an estimated time frame for restoral, it does provide the most up to date information. I'm happy to take a look at the account to double-check that you have accurate information. Please send us a DM to Xfinity Support with your full name and address to get started.

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