I recently visited my parents house and noticed an orange cable in their yard. They said it had been there for years. I would like to see if it can be buried.
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We appreciate you for using the Xfinity Forum to get assistance with having the cable removed from your parent's yard, @gatorhating101! We'd be happy to help contact the local line techs to get an appointment scheduled. Are you an authorized manager on their account so we can chat with you to get this taken care of? If not, can you please ask one of your parents to add you?
Once you're added, Please send a private message with your full name and the numbers associated with your service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message.
CCChe
Official Employee
•
6.9K Messages
4 years ago
We appreciate you for using the Xfinity Forum to get assistance with having the cable removed from your parent's yard, @gatorhating101! We'd be happy to help contact the local line techs to get an appointment scheduled. Are you an authorized manager on their account so we can chat with you to get this taken care of? If not, can you please ask one of your parents to add you?
Once you're added, Please send a private message with your full name and the numbers associated with your service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message.
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