1 Message
there is a low hanging wire at our residence, who do I contact to repair it
A Xfinity wire is hanging very low at our residence. I don't know if a limb fell on it or what. How do we get someone to come and repair it?
1 Message
A Xfinity wire is hanging very low at our residence. I don't know if a limb fell on it or what. How do we get someone to come and repair it?
westwayneguy88888
Contributor
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297 Messages
2 months ago
I would contact 888-COMCAST and ask for a service technician to come out and fix this issue
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EG
Expert
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111.3K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityVictor
Official Employee
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1.4K Messages
2 months ago
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user_b8ifve
Visitor
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1 Message
16 days ago
The comcast wires at the street are very low. The wires cross a shared driveway of 5 houses. In 2022 a truck hit them and a temporary cable was spliced in. A new cable was pulled in 2024 but it was never connected! So we are still functioning on the temporary splice. My neighbor is planning a major house remodel and I am sure that one of the trucks during construction will take it out. ECM0012672395, ECM0014444335
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