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user_2h7oex
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Sunday, June 9th, 2024 1:45 PM

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The website is garbage

The xfinity web site is the worst web site I have ever seen. A company that provide internet to people can't get a decent website up and running. What a shame!

Question

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Updated 

11 months ago

83

2

XfinityTy

Official Employee

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376 Messages

11 months ago

Hello @user_2h7oex! Thank you for taking the time to reach out to our Forums team! I apologize that you are experiencing issues with our website. Can you please detail what issues you are experiencing, and I'll be more than happy to help troubleshoot!

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user_2h7oex

2 Messages

Oh. Please do not treat this comment as if I am the only one experiencing a specific incident. You know what I am talking about. Just google “xifitnity website is the worst” and you will see 1000s of comments. I know this message will be thrown into trash like every other messages you have received in the past. But this is the best I can do.

11 months ago

0

XfinityTy

Official Employee

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376 Messages

In order to understand your specific issue, I would need to obtain further details. Some issues can be resolved individually, and others may need to be escalated to our engineers for further investigation. I apologize for the inconvenience. Please provide me with specific details of your issue so that I can know how to best proceed,

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

Again

Expert

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31.5K Messages

11 months ago

As this is not Accessibility/disability related it has been moved to the proper forum for help.

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