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user_4lwa01
1st Topic

2 Messages

Tuesday, December 5th, 2023 5:30 PM

Closed

The Voice Finale Live Taping 2023

I had a lady call me from GMR marketing and said that I won. How do I make sure it’s LEGIT before fill-out, sign and notarize the paperwork she gave me???


Please try to message me back ASAP. 

Question

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Updated 

2 years ago

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XfinityJamesC

Official Employee

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2.2K Messages

2 years ago

Greetings, @user_4lwa01!  I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this call. You have definitely come to the right place for assistance.

 

I am not familiar with "GMR Marketing", but that could be inconsequential. Can you tell me a little more about what they said you won? Did it have something to do with your Xfinity service or account?

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user_4lwa01

2 Messages

I entered a sweepstakes on my “Xfinity Rewards” account to 

See the season finale of The Voice live. 

And a women called me, she said I won and emailed me some documents to fill out and have notarized. I just want to make sure it’s LEGIT before I do that. Because it contains sensitivity personal information, like social security number because she wants to make sure I’m eligible to receive the prize. Before it’s given to me

2 years ago

0

XfinityJamesC

Official Employee

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2.2K Messages

Thank you for clarifying, @user_4lwa01! I can check your Xfinity Rewards account and see if there are any notices in there regarding the promotion.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

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2 years ago

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