pucc's profile

New Poster


1 Message

Fri, Oct 23, 2020 3:00 PM

The shell game

I was told by xfinity on oct 9th they would send me 3 xfi pods free to fix my problem. Today I recieved one pod and was told that its the new one. Really newer then when I was told on the 9th. Come on you gotta be kidding me....


Official Employee


6.7K Messages

8 m ago

Hello pucc. I can assist with reviewing your account and xFi Pods WiFi Assessment / xFi Pods order. Please reach out to me via private message and include your full name and service address so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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