The most horrible ever can't wait to get someone on the phone to cancel

Hi there! Thanks for reaching out through our Xfinity Forums, sorry to hear that you are having issues with your billing and we can help. May I please ask that you send us a direct message and include your full name and service address to get started? 

To send a direct message: 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it