Visitor
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1 Message
The green box in my front yard is damaged, with cables open to weather and children. How can I get that fixed?
The green above-ground cable box in my front yard is damaged. The top of it is unsecured and damaged. The cables are open to weather, animals, and kids. How can I get this repaired?
XfinityLinda
Official Employee
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1.8K Messages
4 years ago
Hello, @user_6624f3! Thank you for reaching out here on our forums page. It's great to hear from you even if it's for repair to your pedestal outside. We are happy to assist in getting someone out to fix this for you. I'll need for you to send me a direct message with your name and service address, so I may pull up the account. I look forward to your reply.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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