1 Message
The end of the ACP what options available for me?
Let down again by congress. Have not enough income for internet. Disability checks just barely pay for rent/other bills. What options do I have available? Will I still be able to use the Xfinity mobile wifi free?
XfinityJohnG
Official Employee
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1.7K Messages
1 year ago
Thank you for reaching out to us here @user_3ac8d3. I can definitely understand the frustration with that program not being funded. We will have options available to help in getting internet service at an affordable price including our low-cost internet service, Internet Essentials, for $9.95 per month. I will be happy to explore all the options we have from here for you if you could send us a direct message with the full name and complete address for your service.
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XfinityJohnG
Official Employee
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1.7K Messages
1 year ago
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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