user_jbbirv's profile

Visitor

 • 

13 Messages

Wednesday, January 14th, 2026 8:26 PM

The credit was not applied to my new account.

I have submitted several support tickets, but the problem has not been resolved yet. I have a payment issue. I have a credit of $159 from September 2025, and another $14. I also paid $109 before moving to my new residence on May 30, 2025, but these amounts have not been applied to my new account, and they are threatening to disconnect my internet service. The monthly payment is $7.99.

Oldest First
Selected Oldest First

Visitor

 • 

13 Messages

3 hours ago

The credit was not applied to my new account. I have sent several support tickets, but the problem has not been resolved yet. I have a payment issue. I have a credit of $159 from September 2025, and another $14. I also paid $109 before moving to my new residence on May 30, 2025, but they haven't applied these amounts to my new account, and they are threatening to disconnect my internet service. The monthly payment amount is $7.99.

forum icon

New to the Community?

Start Here