Visitor
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1 Message
The address on my account is wrong
The address on my account is wrong and I am unable to correct this issue over the phone automated system. Can’t seem to reach a person. How can I correct this so that I can get the service I’m paying for.
XfinityRichard
Official Employee
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2K Messages
1 day ago
Hi there, @JacobHamrick ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the inconvenience you are experiencing with your service address being wrong. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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