rrisner91's profile

New Poster

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1 Message

Tue, Oct 27, 2020 11:00 AM

Text transcripts

I would like a copy of my text transcripts. How do I get this without a lawyer? I do not believe I should have to file a legal action to receive my personal information

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ComcastMorgan

Official Employee

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2.5K Messages

6 m ago

Hi, rrisner91. Thanks for posting here for support! Are you an Xfinity Mobile customer? If not, which text transcripts were you looking for exactly? We'll see if we can lead you in the right direction. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 Messages

23 d ago

Did this ever get solved?

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