Visitor
•
3 Messages
Text transcript
Hi I am an xfinity mobile customer and I need text transcript for one of my lines? Is this possible?
Visitor
•
3 Messages
Hi I am an xfinity mobile customer and I need text transcript for one of my lines? Is this possible?
XfinityBayley
Official Employee
•
33 Messages
4 years ago
We do have text logs that include the time, date, and number messaged in our Xfinity Mobile App. To access this information go to Billing, select the billing period in question, then hit View Bill. On the bill page you will see all lines on your account listed, select the line you would like to view then you will see "Service with unlimited talk and text". Under that, there will be two blue hyperlinks with the number of calls and texts sent, click on the number of texts to view the logs. In order to access the content of any messages, you would need to call Verizon directly at 1-800-451-5242.
3
0
user_3e668f
Visitor
•
2 Messages
4 years ago
Will the text transcripts show blocked messages as well?
0
0