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Texas Winter Strom Power outage related internet and Cable TV outage
Hi,
We lost power for two full days (Febraury 15th till February 17th 2021). Our internet and cable TV service were out during this period. I kindly request credit for these two days of outage.
Vigneswaran
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ComcastMichael
Official Employee
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2.8K Messages
2 m ago
Greetings, @nvigneswaran! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were without services for a few days. I can't begin to imagine how it was going through that storm, but glad to see you are ok! You have come to the right place. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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