Thu, Feb 18, 2021 3:00 PM
Hello I was without services from 2-15-2021 through 2-17-2021. Will I get credit for this outage/
2 m ago
Welcome to our Xfinity forums, @btipton2207! I appreciate you taking the time to let us know about the recent service issues you had. I rely on my service for work so I'd be frustrated if I had to go three days without a connection. Please send me a Private Message with your name and address so I can access your account and apply an appropriate credit.
To send a private message, click my name " ComcastEmilyS", then click "send a message".
@btipton2207 Whoops! Looks like we're still in the public forums. We never ask for personal information when we're not in private mode so please make sure to send us a message through our private messaging system by selecting my profile name and you'll see the private message button there.
We did remove the last reply due to the personal information that was included.
Hello and Thank You,
My address is:
(EDIT: Removed Personal Information)