dolphnbrez's profile

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2 Messages

Thursday, February 18th, 2021 11:00 AM

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Texas Outage for 3 days

How do I get the credit for the outage in Texas? 

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Gold Problem Solver

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3.4K Messages

4 years ago

Hello, @dolphnbrez! Welcome to the Xfinity Forums. 

I'm sorry to hear you've been without service for so long. I know the cold there has really caused a lot of trouble for people and we would love to credit you back for that lost time. Once service has been returned, you can send us a PM with your first/last name and service address, and we can make sure it gets applied to your account! 

Expert

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31.9K Messages

4 years ago

@dolphnbrez please click on @ComcastTambrey's name in her post and then on Send a message.

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