tracyfc's profile

New Poster


1 Message

Fri, Feb 19, 2021 11:00 AM

Texas outage credit

I would like to request for a credit for internet outage on 2/15 and 2/16. Please advise how to proceed. Thanks.



Official Employee


324 Messages

4 m ago

Hello, @ tracyfc and thank you for reaching out to us on Xfinity Forums about the service interruption you experienced. I'm happy to look into this further! To send a private message, please click my name "ComcastAbbie" then select "Send a Message" on the right side. 

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