Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. If needed, we may invite you to send us a Direct Message @user_xayx40. We're happy to help, could you provide more context to the issues you're having today?
To confirm, have they been added to your account as a manager? To make this change, you will first need to add the person as an Authorized User to your Xfinity account @user_xayx40.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
It usually comes down to your monthly billing print date. Any changes made after your current bill prints will show up on the following month's statement.
Once added as an account manager, we can update your billing address details to include both of your names. That way, you will both be listed on your future billing statements @user_xayx40!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_xayx40
Visitor
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5 Messages
5 hours ago
Testing post to activate DM
0
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XfinityQuemekia
Official Employee
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1.2K Messages
5 hours ago
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. If needed, we may invite you to send us a Direct Message @user_xayx40.
We're happy to help, could you provide more context to the issues you're having today?
6
0