1 Message
Terrible
Xfinity has the worst service of any company i have ever dealt with. My modem goes offline multiple times daily and I never get a human being when I try. The bot always says let me get you some help ... it never comes. I am considering options for a class action because they are just stealing $ at this point.
XfinityRoberto
Official Employee
•
1.8K Messages
5 months ago
Hi there and welcome to Comcast @user_zm998i. Thank you so much or reaching out to us today regarding the issues you are having with our modem. You are in the right place and we are happy to assist you today. Do you notice a pattern of when the modem goes offline? Does it happen at the same time every time it goes offline?
0
0