Visitor
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2 Messages
Terrible service
Xfinuty has horrible customer service. My service are down due to wheather. Though not Xfinitys fault, they wont tell anyone whats wrong. I am a platinum memeber and i will be canceling service after nearly 20 years.
XfinityRay
Official Employee
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2.8K Messages
1 year ago
Good evening, @user_67cac1! I would be happy to look further into this though a lot of times we see the same information that you do. When the weather has caused damage, our teams sometimes need to make multiple repairs and report back when the service is working again.
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