Hi there, @user_cuar5y ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are having trying to get on a payment plan. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I do apologize, @user_cuar5y for the experience you had. I'm here to assist you if you can please DM me your full first and last name along with your full service address so that I can assist you further.-Richard
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I can assist you further, @user_cuar5y if you like to DM me your full first and last name along with your full service address so that I can assist you further with your concerns.-Richard
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRichard
Official Employee
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3.1K Messages
2 hours ago
Hi there, @user_cuar5y ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are having trying to get on a payment plan. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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user_cuar5y
Contributor
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66 Messages
2 hours ago
Y a supervisor hang up on me?
I asked this boul to listen and he kept talking saying I gotta listen to him.
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user_cuar5y
Contributor
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66 Messages
1 hour ago
I spoke to manager Adam at 4:37pm and he needs to be fired. Listen to the call.
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