1 Message

Wednesday, March 13th, 2024

Closed

Terrible Customer Service Rep

How do you  submit feedback on a terrible customer service interaction and get someone to actually read it and take action?  Seems impossible.  I've been a customer for over 25 years and I am still constantly shocked at how terrible the customer service is.  

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Official Employee

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1.9K Messages

2 years ago

@user_9u0tzn This isn't the experience we want any customer to have. You can use this link https://support.xfinity.com/svp-contact-form to submit any additional feedback you may want to provide. 

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