1 Message
Terrible Customer Service Rep
How do you submit feedback on a terrible customer service interaction and get someone to actually read it and take action? Seems impossible. I've been a customer for over 25 years and I am still constantly shocked at how terrible the customer service is.
XfinityShawn
Official Employee
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1.9K Messages
2 years ago
@user_9u0tzn This isn't the experience we want any customer to have. You can use this link https://support.xfinity.com/svp-contact-form to submit any additional feedback you may want to provide.
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