Terrible customer service, price gouging, service interruptions, and lying to customers

I began having issues, this time, in Thursday evening after work. I was on a zoom meeting and service kept cutting out. This continues of and on at random times all night, the next day, Friday night, and Saturday day & night. Saturday, I was finally fed up with it enough to call about it. The first guy I spoke to LITERALLY hung up on me. The next guy,  seemed to very conveniently not be able to hear me when I could finally speak and ask questions without him talking over to of me. After doing literally nothing, he said I had to have a tech come out & check it. Tech was scheduled for this morning. I received a text saying they were here, pulling into the parking lot, but no one was here. I called to find out why the tech was making it as completed, but not showing up. They reached out to him and he claimed that he "accidentally hit the button." He had soecific instructions to CALL ME- NOT TEXT- when he was on his way here, but he NEVER CALLED. When I did finally show up, almost an hour later, he was not very good at customer service. He didnt say hello, he just came in wanting to know what the problem is (because clearly the phone people who sent him didn't bother to tell him). After about 10-20 minutes of him standing over my modem while playing on his phone, he said he can't do anything, and that I need to spend more money & buy a new modem from them in order to not have my internet cut out on me all the time. 

At that point, I kicked him out of my house, because you're not going to come here into my house, be rude, and tell me some fake [Edited: "Inappropriate Language"] after you lied about being here earlier. 

I called back, was on the phone for an hour waiting for a supervisor- was told that Jemo would call me back in 3 hours with reference [Edited: "Personal Information"]. 5 hours passed and I received no call. I called back again- spent ANOTHER HOUR ON HOLD, and finally reached a "supervisor," but he was also rude and kept talking over top me me instead of listening to me. He literally argued with me when i tried to tell him I misunderstood what he had said! He also hung up on, because I did yell at him, because HE WASN'T LISTENING TO ME! HE KEPT INTERRUPTING & TALKING OVER ME with his [Edited: "Inappropriate Language"]"ma'am." 

Overall- this is the WORST SERVICE & WORST CUSTOMER SERVICE I'VE EVER DEALT WITH. Y'ALL ARE RUDE AND DON'T LISTEN. INSTEAD YOU INTERRUPT AND ARGUE WITHOUT LETTING YOUR CUSTOMERS SPEAK. 

AND YOU'RE LIARS!

I WILL BE REPORTING YOU TO THE FCC & THE BBB, BECAUSE YOU SHOULD BE SHUT DOWN!