U

Visitor

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1 Message

Thursday, July 10th, 2025 12:08 AM

Terrible Company, Worst Costumer Service

I had an absolutely terrible experience with their services. My WiFi made my service worse, so I decided to cancel my account. I called to cancel and they still charged me for the next month. When I called AGAIN to cancel they said they would refund me, but proceeded to give me store credit of less than what they charged me for. I would never recommend this company to anyone. 

Official Employee

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2.3K Messages

9 hours ago

 

user_fwbqfu We appreciate you reaching out to us over our Community Forums. I'm sorry to hear your experience did not go as expected. I wish our team could have helped you with your service concerns. 

 

 

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