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Tuesday, May 21st, 2024 8:45 PM

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termination fee

Hi, I signed to a 1 year wifi contract with a $110 early termination fee on July 18, 2023. When is the earliest that I can cancel my wifi plan without having to pay a fee? 

Thank you.

Expert

 • 

110K Messages

11 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.4K Messages

11 months ago

 

user_b5ryjk Our team can help you look into your ETF concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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