Visitor
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9 Messages
term contract
Hello, I have a term contract and the discount I get goes away on 1/25/26 I believe. I wanted to see if I can do another term contract for 1 year like before and get a similar discount. I'd like to keep the services the same as I have. I sent a direct message 2 days ago but have not heard back.
EG
Expert
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115.4K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
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115.4K Messages
4 hours ago
@user_48c948
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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